Tayssir Saidani
English major
Profile summary
Highly motivated and people-oriented individual with a strong passion for customer service and cultural exchange. Enjoys interacting with diverse nationalities and creating positive guest experiences. Demonstrates excellent teamwork abilities, strong communication skills, and the capacity to remain calm and efficient under pressure.
Key skills
Professional experience
Delivered high-quality customer service in a fast-paced hospitality environment. Took and processed orders efficiently, ensuring customer satisfaction. Resolved customer concerns with professionalism and maintained a welcoming atmosphere. Adhered to hygiene and safety standards to ensure a clean and comfortable environment. Maintained composure under pressure and handled high-volume shifts effectively.
Provided personalized client care and professional beauty assistance. Managed bookings and schedules with punctuality and accuracy. Built strong client relationships through active listening, empathy, and clear communication. Ensured a clean, welcoming, and relaxing environment for all clients.
Currently serving as HR Manager, responsible for recruitment, training, and team performance. Previously served as Vice HR and Supervisor. Contributed to organizing events, managing team communication, and supporting project development.